Before you install

All our products are Laravel applications, so they share the same basics. The exact PHP version and extensions are in each product's requirements page.

Four checks that save the most time

1. Point the domain at public/. If your address ends up with /public in it, the document root is the product folder instead of its public/ folder. Fix the document root; don't move files around.
2. Upload the hidden files. .env and .htaccess start with a dot, and many FTP apps and file managers hide them. Upload the archive and extract it on the server, or turn on hidden files first.
3. Run the scheduler as the web server's user. Add the cron line to the crontab of the user your web server runs as, such as www-data, not to root's. Files the scheduler creates as root can't be changed by the site afterwards.
4. Use the same PHP on the command line. Servers with several PHP versions often run an older one for cron. Check with php -v and, if needed, use the full path to the right version.

# Edit the web server user's crontab
sudo crontab -u www-data -e

# Then add this line
* * * * * cd /var/www/your-app && php artisan schedule:run >> /dev/null 2>&1

# Cron Jobs: add a job that runs every minute, with this command
cd /home/your-user/your-app && /usr/local/bin/php artisan schedule:run >> /dev/null 2>&1