Approval availability is controlled by the workspace plan. Email and optional Telegram notifications depend on the corresponding platform and workspace connections.
Run history is the first place to diagnose a workflow:
- confirm the published version and trigger event;
- identify the last node and current run status;
- inspect safe input/output summaries and the error message;
- verify the required integration, AI account, or entitlement;
- check queue, provider, and application logs if execution never reached the node.
Do not paste customer secrets into support tickets. Redact API keys, authorization headers, cookies, personal data, and raw provider payloads.